I am a results-driven and customer-focused Customer Service Representative with experience handling inquiries, resolving concerns, and delivering excellent support in fast-paced BPO environments. I am skilled in communication, problem-solving, and active listening, consistently maintaining professionalism under pressure.
16
Skills
—
Per Hour
Mid Level
Experience
1mo
On Platform
I am a results-driven and customer-focused Customer Service Representative with experience handling inquiries, resolving concerns, and delivering excellent support in fast-paced BPO environments. I am skilled in communication, problem-solving, and active listening, consistently maintaining professionalism under pressure.
Location
Tarlac City, Philippines
Experience
Mid Level
Status
Available for Work
Member since
Jun 2, 2026
Customer Service Representative / Customer Service Associate
Sutherland Global Services
Mar 2024 – Dec 2025
Assisted customers with inquiries, billing concerns, account updates, and service-related issues. Provided professional support through phone, email, and chat communication. Resolved customer complaints efficiently while maintaining high customer satisfaction. Documented customer interactions accurately in company systems and CRM tools.
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