I am a dedicated and detail-oriented Business Support Specialist with over 10 years of experience in back office operations, verification, and customer support for telecommunications and corporate clients. I have a proven ability to manage high-volume transactions, ensure data integrity, and uphold compliance standards while working in fast-paced environments.
12
Skills
$4.00
Per Hour
Senior
Experience
1mo
On Platform
I am a dedicated and detail-oriented Business Support Specialist with over 10 years of experience in back office operations, verification, and customer support for telecommunications and corporate clients. I have a proven ability to manage high-volume transactions, ensure data integrity, and uphold compliance standards while working in fast-paced environments.
Location
Tanza, Cavite
Experience
Senior
Rate
$4.00/hr
Status
Available for Work
Member since
May 25, 2026
Back Office Business Transaction Support Specialist II
Concentrix
2016 – Present
Processed complex B2B telecom orders for U.S.-based companies. Ensured order accuracy and timely fulfillment by coordinating with internal teams. Maintained high data integrity standards in order processing systems.
Verification Specialist II / Subject Matter Expert (SME)
Teleperformance
2010 – 2015
Performed background checks and document verification for employment screening. Trained and mentored new team members as SME, ensuring adherence to client compliance standards.
Customer Service Representative
Convergys
2009 – 2010
Delivered technical support and billing assistance via inbound calls for a major U.S. telecom provider. Resolved customer issues effectively, improving customer satisfaction scores.
Directory Assistance Representative
ePerformax
2008 – 2009
Provided quick and accurate local directory information using specialized software. Maintained high call efficiency with exceptional customer service.
Bachelor of Science in Broadcast Communications
University of the East, Recto
2004 – 2008
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