I am an efficient customer service professional with over 7 years of experience. I excel at engaging with clients, managing compliance and records, and improving service strategies. I am resourceful, adaptable, and comfortable working various shifts, including evenings and weekends.
12
Skills
$10
Per Hour
Senior
Experience
1mo
On Platform
I am an efficient customer service professional with over 7 years of experience. I excel at engaging with clients, managing compliance and records, and improving service strategies. I am resourceful, adaptable, and comfortable working various shifts, including evenings and weekends.
Location
Philippines
Experience
Senior
Rate
$10/hr
Status
Available for Work
Member since
May 26, 2026
Community Manager
Skynet Leads
Mar 2025 – Mar 2026
Engaged with community members and maintained a consistent brand voice while moderating platforms and analyzing engagement.
Senior Customer Advocate
Boldr
Sep 2023 – May 2025
Managed HCP credentialing and served as the primary contact for concerns, enhancing service quality.
Interconnection Processor
Clearsource BPO Inc
Apr 2022 – Sep 2023
Handled US solar panel applications ensuring compliance and keeping clients informed.
Operations Customer Service Representative 2
Telus
Dec 2020 – May 2022
Monitored transactions for fraud, verified flagged transactions, and developed fraud prevention strategies.
Customer Service Representative
TTech
Dec 2019 – Jul 2020
Processed financial transactions accurately and resolved customer account issues.
Bachelor of Science in Secondary Education
City University of Pasay
2009 – 2012
Freelance Academy
Monique Dejito
2025
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