I am a customer-focused professional with strong attention to detail and excellent communication skills. I am known for building trust with clients, delivering accurate information, and maintaining professionalism in fast-paced environments. I am committed to providing a seamless client experience while supporting individuals through important and time-sensitive matters.
9
Skills
$8
Per Hour
Lead / Principal
Experience
5mo
On Platform
I am a customer-focused professional with strong attention to detail and excellent communication skills. I am known for building trust with clients, delivering accurate information, and maintaining professionalism in fast-paced environments. I am committed to providing a seamless client experience while supporting individuals through important and time-sensitive matters.
Location
Philippines
Experience
Lead / Principal
Rate
$8/hr
Status
Available for Work
Member since
May 28, 2026
Medical Records Retrieval Specialist
Genpact
Jan 2024 – January 2026
Conducted outbound calls to schedule and retrieve medical records from medical facilities and providers in a timely and professional manner, ensured data accuracy, and communicated with involved parties.
Fraud Analyst
Foundever (Formerly Sitel)
Jan 2015 – November 2023
Provided real-time fraud service, filtered accounts from fraudulent activities, and ensured communication with clients regarding updates and loopholes.
Tech Support Representative / Escalations Team
Sitel (Formerly Sykes)
Jan 2011 – January 2015
Provided first-line technical support through chat and email, accepted inbound chats and emails, and ensured customer needs and expectations were satisfied.
Bachelor of Science in Computer Science
Perpetual Help College of Manila
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