I am an experienced customer support and team management professional with a strong background in technical support and sales. I have been part of various teams in different companies, enhancing my communication and team management skills. My dedication to putting God first in everything I do is my guiding principle.
7
Skills
$8
Per Hour
Mid Level
Experience
5mo
On Platform
I am an experienced customer support and team management professional with a strong background in technical support and sales. I have been part of various teams in different companies, enhancing my communication and team management skills. My dedication to putting God first in everything I do is my guiding principle.
Location
Philippines
Experience
Mid Level
Rate
$8/hr
Status
Available for Work
Member since
May 23, 2026
Customer Success Manager
Customer Success Manager - Tenant Cloud
May 2025 – Oct 2025
Taking inbound calls and email tickets. Assisting in using the software for Property owners, property managers, contractors, and tenants.
Customer Support - Contractor
Modsquad
August 2022 – April 2025
Handling chats, email tickets, and calls across multiple accounts, assisting with product inquiries, pricing, and delivery time frames.
Helpdesk
Agents Only LLC
Oct 18, 2021 – Sept 19, 2022
Dominos order taker, team POC, monitoring calls, coaching agents, and assisting with technical issues.
Customer Service Specialist
TaskUs House Team Work
Aug. 26, 2020 – Sept. 15, 2021
Handled inbound calls, live chat, and email tickets for online food delivery.
Customer Service Representative
Sutherland Global Services
Oct 2013 – Oct 2015
Taking inbound calls and chats from customers, handling refunds, replacements, tracking orders, promotions, and account management.
Customer Service Associate II
Concentrix
Sept 2016 – Sept. 7, 2019
Handled customer service, technical support, and sales across multiple lines of business.
Inside Sales Agent
Century 21 Northwest
Oct. 23, 2019 – Dec 6, 2019
Dialed leads, direct transfer to real estate agents, and report generation.
Customer Service Agent
Smarter Call Center
March 2020 – June 2020
Handling taxi dispatch calls and booking rides.
Bachelor of Science in Information Technology
Don Mariano Marcos Memorial State University-Mid La Union Campus
2010
I was a basketball varsity player and created an online tracking system as a final project in university. I enjoy cooking Filipino food, outdoor sports like basketball and swimming, and I'm a fan of big bikes and MotoGP.
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