I am a highly proficient professional with 6 years of experience in customer service, B2B sales, virtual assistance, and specialized healthcare support. I excel in managing high-volume communication, complex scheduling, and data entry while ensuring compliance and confidentiality. My experience with tools like Zendesk, Shopify, Odoo, and Google Workspace allows me to optimize operations and deliver excellent service.
18
Skills
$6
Per Hour
Senior
Experience
3mo
On Platform
I am a highly proficient professional with 6 years of experience in customer service, B2B sales, virtual assistance, and specialized healthcare support. I excel in managing high-volume communication, complex scheduling, and data entry while ensuring compliance and confidentiality. My experience with tools like Zendesk, Shopify, Odoo, and Google Workspace allows me to optimize operations and deliver excellent service.
Location
Davao City, Philippines
Experience
Senior
Rate
$6/hr
Status
Available for Work
Member since
May 21, 2026
Customer Service | Email Support
Transcom
January 2025 – October 2025
Responded to emails from providers and patients, ensuring accurate and timely information exchange. Assisted providers in booking appointments and supported credentialing processes while ensuring HIPAA compliance.
B2B Cold Calling | SEO Company
411 Locals
March 2024 – December 2024
Conducted B2B cold calling to small and medium-sized businesses, introducing services and enhancing online visibility.
GVA | Admin Task | Email Management
General Virtual Assistant
February 2023 – March 2024
Managed schedules, social media accounts, and data entry tasks. Enhanced client brand growth through strategic social media management.
Customer Service | Sales Representative
VXI Global Solution
September 2022 – January 2023
Handled cancellation requests and upselling, ensuring customer satisfaction and retention.
Customer Service | Sales Representative
SIXELEVEN Global Services
October 2019 – April 2021
Managed high-volume queues, handled customer emails, outbound calls, and enhanced business visibility through social media.
Bachelor of Science in Hotel Restaurant Management
Holy Cross of College Davao
2014 – 2016
Bachelor of Science in Hotel Restaurant Management
Philippine College Technology
2016 – 2017
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