I am a results-driven sales and customer service professional with over 10 years of experience in B2B and B2C environments. I am skilled in lead generation, account management, and client retention, with a proven ability to manage high-volume communications and build long-term client relationships.
13
Skills
$7
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a results-driven sales and customer service professional with over 10 years of experience in B2B and B2C environments. I am skilled in lead generation, account management, and client retention, with a proven ability to manage high-volume communications and build long-term client relationships.
Location
Philippines
Experience
Lead / Principal
Rate
$7/hr
Status
Available for Work
Member since
Jun 3, 2026
Service Dispatcher / Customer Service Associate / Chat Associate
Peak Support LLC
November 2024 – April 2026
Managed inbound and outbound customer communications through phone and chat support. Served as primary point of contact for customers and insurance providers. Coordinated accident management processes and truck dispatch operations.
Business Development Associate
Full Potential Solutions
June 2023 – October 2024
Generated and qualified leads through outbound and inbound outreach. Scheduled appointments and managed executive calendars. Collaborated with internal teams to support sales pipeline growth.
Sales Account Executive
Acquire BPO
August 2022 – April 2023
Executed B2B sales strategies through inbound and outbound communications. Expanded business accounts and managed client portfolios.
B2B Sales Chat Associate
TaskUs
July 2020 – August 2022
Assisted B2B customers through chat-based sales and support. Performed upselling and cross-selling, and maintained customer records in Salesforce.
Subject Matter Expert (SME)
RMS Collect
September 2019 – March 2020
Supported agents through coaching and live call monitoring. Assisted with order tracking and ensured service quality.
B2B Sales & Retention Associate
Shore Solutions / Acquire BPO
November 2017 – December 2018
Managed B2B sales and customer retention campaigns. Executed upselling and cross-selling strategies.
Subject Matter Expert (SME)
Sitel Philippines
April 2015 – July 2017
Led sales and retention support operations. Conducted coaching sessions and live monitoring for agents.
Customer Support Specialist
Teleperformance
September 2014 – March 2015
Provided customer service and technical troubleshooting support. Handled high-volume inbound calls.
Filipino Citizen. Open to Remote and Hybrid Work Setup. Experienced in Salesforce and CRM Platforms.
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