I am a customer service professional with solid experience in handling calls, resolving issues, and providing product information. I am adept at using CRM systems and maintaining customer satisfaction while working in fast-paced environments. I remain calm under pressure and possess strong communication and problem-solving skills.
11
Skills
$10
Per Hour
Senior
Experience
1mo
On Platform
I am a customer service professional with solid experience in handling calls, resolving issues, and providing product information. I am adept at using CRM systems and maintaining customer satisfaction while working in fast-paced environments. I remain calm under pressure and possess strong communication and problem-solving skills.
Location
Philippines
Experience
Senior
Rate
$10/hr
Status
Available for Work
Member since
Jun 3, 2026
Call Center Representative
TNI The Network Inc
May 2023 – Current
Verified donors' details and payment information to ensure seamless payment processing and data gathering.
Sales Development Representative
CrewBloom, Haven Lifestyles
May 2022 – June 2022
Re-engaged clients through tailored email campaigns for subscription renewals.
Customer Happiness Associate
Boldr, UrbanStems
February 2022 – February 2022
Delivered empathetic and prompt customer support across email, chat, and phone. Coordinated replacements and follow-ups for floral deliveries.
Customer Success Executive
CrewBloom, AfterShokz
March 2021 – December 2021
Delivered post-sales support via email and CRM tools. Resolved product inquiries and facilitated smooth customer exchanges.
Guest Relations Manager
GrowMyTeam, LoveMyBnB
November 2019 – June 2020
Acted as primary liaison between Airbnb hosts and guests. Provided responsive assistance for booking, check-in/out, and post-stay concerns.
Real Estate Virtual Assistant
Cyberbacker
July 2018 – May 2020
Coordinated with real estate offices, lenders, and service providers. Handled documentation for property closings and maintained client databases.
Customer Insight Consultant
TeleTech Lipa, Telstra
October 2017 – May 2018
Led performance improvement through call handling analysis and agent coaching.
Customer Service Representative
TeleTech Lipa, Telstra
November 2016 – October 2017
Managed billing concerns while ensuring customer satisfaction.
Customer Service Ambassador
CourseHorse, Inc
May 2015 – September 2016
Responded to customer inquiries via email, improving resolution time.
Customer Service Representative
TeleTech Lipa, Telstra
June 2011 – November 2011
Provided consistent service support, specializing in billing and mobile concerns.
Customer Service Representative
PCCW Teleservices Inc, Nokia
May 2010 – March 2011
Delivered mobile support and assisted with recruitment-related administrative tasks.
in Information Technology
De La Salle Lipa
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