I have extensive experience in customer service, sales, and technical support, focusing on providing excellent customer interactions and driving sales conversions. I am dedicated to leveraging my skills and knowledge for professional growth.
20
Skills
$6
Per Hour
Lead / Principal
Experience
1mo
On Platform
I have extensive experience in customer service, sales, and technical support, focusing on providing excellent customer interactions and driving sales conversions. I am dedicated to leveraging my skills and knowledge for professional growth.
Location
Philippines
Experience
Lead / Principal
Rate
$6/hr
Status
Available for Work
Member since
Jun 1, 2026
CS/Inbound Sales
XF Agencija Limited (Nooro/Lunavia)
Dec 2024 – April 2026
Answering inbound sales and doing outbound, assisting with account inquiries, recovering leads, and converting to sales.
Customer Service
IQOR
Sep 2023 – March 2024
Assisting customers with account concerns, processing payments, upsells, and checking account status.
Sales/B2B
QuickBooks
June 2022 – March 2023
Calling business owners, identifying potential customers, generating business opportunities, and setting appointments.
Sales/B2B
Stripe
Jan 2021 – March 2022
Managing calls, generating sales leads, identifying customer needs, and achieving customer satisfaction.
Advisor/Customer Service
The Credit Pros
Jan 2020 – March 2021
Conducting market research and analysis, recruiting clients, recommending and executing strategies.
Virtual Assistant/Customer Service
Zafra/Purplepatch Services LLC
Sep 2018 – July 2019
Order fulfillment, answering emails, updating inventory and prices, processing refunds and payments.
Virtual Assistant
The Lookbook Variety
Sep 2016 – August 2018
Responding to emails and phone calls, providing customer service, preparing spreadsheets, entering data.
Customer Service Representative
TPG Philippines
Jan 2017 – June 2017
Assisting with hotel, flight, and car reservations, handling customer inquiries and processing refunds.
Technical Support Representative
Convergy’s
June 2014 – April 2015
Resolving technical issues with internet, phone, and cable TV, troubleshooting, and replacing equipment.
Technical Support Representative
Teletech
April 2013 – November 2013
Assisting with internet connection issues, billing inquiries, and replacing equipment.
Customer Service Representative/Erep
Aegis People Support
July 2011 – January 2013
Handling payment issues, booking and canceling reservations, and providing superior phone service.
Receptionist/Facility Coordinator
Cofely Besix
May 2010 – July 2010
Directing customers, scheduling appointments, and assisting with visitor needs.
Personal Assistant/Secretary
AAS Creations Interior Design L.L.C
April 2007 – January 2010
Handling reception, scheduling, managing appointments, and maintaining confidentiality.
Marketing Executive
UNI KEMIKA
2004 – 2005
Introducing products to companies, performing demos, and creating delivery orders.
Call Center Agent
One Outsource Direct Corporation
Providing phone support, handling calls, and managing customer service interactions.
Bachelor Degree in Business Administration Major in Management
Manila Central University
2004
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