I am a dynamic and results-oriented Customer Service Professional with over 4 years of experience in high-volume BPO environments. I have a proven track record of exceeding KPIs and am now transitioning my expertise into Virtual Assistance and Bookkeeping, supported by specialized training in QuickBooks and Xero.
19
Skills
$3
Per Hour
Mid Level
Experience
3mo
On Platform
I am a dynamic and results-oriented Customer Service Professional with over 4 years of experience in high-volume BPO environments. I have a proven track record of exceeding KPIs and am now transitioning my expertise into Virtual Assistance and Bookkeeping, supported by specialized training in QuickBooks and Xero.
Location
Cavite City, Philippines
Experience
Mid Level
Rate
$3/hr
Status
Available for Work
Member since
Jun 1, 2026
Customer Service Representative
Concentrix CVG Philippines Inc.
June 2021 – December 2025
Managed high-volume inbound interactions, provided resolution for complex inquiries, maintained customer satisfaction, and executed back-end operational support tasks.
in Information Technology
Southern Leyte State University
2007 – 2009
Certified Online Bookkeeping (QuickBooks & Xero)
Clairvoyance Training Center
Virtual Assistant Intensive Training
Clairvoyance Training Center
Work Whale
Browse hundreds of skilled Filipino remote workers.