20
Skills
$8
Per Hour
Mid Level
Experience
4mo
On Platform
I’m a reliable and flexible person who learns quickly and adapts easily. I work well on my own or with a team, stay focused under pressure, and always meet deadlines. I enjoy using my skills to do a good job and help the team succeed.
Location
Philippines
Experience
Mid Level
Rate
$8/hr
Status
Available for Work
Member since
May 31, 2026
E-commerce Specialist
Citichic AU
December 2024 – February 2026
Managed product listings and descriptions using Magento and Acenda. Handled bulk product uploads and updates using Excel. Maintained accurate records and met multiple deadlines while ensuring product detail accuracy. Organized and updated product information for online store backend systems.
E-commerce - Customer Service Representative
Doug Fregolle Promotions
October 2022 – November 2024
Responded promptly to customer inquiries via email and phone. Managed order processing, returns, exchanges, and refunds, ensuring compliance with company policies. Assisted with product listings and eCommerce platform management. Monitored and resolved customer complaints and disputes.
E-commerce - Customer Support Representative / Admin Assistant
James Stanfield
March 2020 – September 2022
Responded to client emails and inquiries with professionalism and accuracy. Verified order details, stock, and pricing for educational products. Managed meeting schedules and follow-ups using Calendly. Assisted with product listings and WooCommerce platform management.
E-commerce Customer Support Representative
LTV Plus
November 2018 – January 2020
Handled customer inquiries via Zendesk and Gorgias, maintaining strong customer relationships. Managed orders, tracking, and fulfillment using Shopify, Shiphero, ShipStation, Magento, and Amazon. Supported backend admin tasks, documentation, and team coordination.
Technical Support Representative
SPI Global
May 2017 – October 2018
Assisted customers with technical concerns, billing inquiries, and service optimization. Handled order processing and maintained accurate documentation.
B.S in Computer Science
Infotech Institute of Arts and Sciences
2009 – 2012
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