I am a detail-oriented and customer-focused Virtual Assistant with experience in customer service, email management, airline support, reservations, administrative assistance, and technical support. I am skilled in handling inbound and outbound communication, scheduling, and using CRM tools, and I excel in multitasking in fast-paced environments.
20
Skills
$7
Per Hour
Mid Level
Experience
3mo
On Platform
I am a detail-oriented and customer-focused Virtual Assistant with experience in customer service, email management, airline support, reservations, administrative assistance, and technical support. I am skilled in handling inbound and outbound communication, scheduling, and using CRM tools, and I excel in multitasking in fast-paced environments.
Location
Philippines
Experience
Mid Level
Rate
$7/hr
Status
Available for Work
Member since
Jun 2, 2026
Customer Care Representative
Royal Air Philippines
Oct 2023 – Present
Manage customer inquiries through email, phone, and online communication channels. Assist passengers with reservations, ticketing, booking changes, and travel concerns. Handle flight disruptions, rebooking requests, and passenger coordination. Coordinate with airport teams and ground handlers for smooth operations.
Customer Service Representative – Walmart Retail Account
IBEX Global
Aug 2022 – Feb 2023
Assisted customers with online orders, refunds, returns, and delivery concerns. Managed appointment scheduling and order coordination. Provided efficient issue resolution while maintaining customer satisfaction.
AT&T Technical Support Representative
Alorica
Dec 2021 – Aug 2022
Provided customer and technical support for internet, mobile, and cable services. Assisted customers with troubleshooting and account concerns. Delivered professional phone support while meeting service goals.
Bachelor of Science in Tourism Management
AirLink International Aviation College
2024
Strong written and verbal communication skills. Able to work independently and remotely. Fast learner with strong attention to detail. Experienced in multitasking and time management. Customer-focused and solution-oriented professional.
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