I am a helpful Customer Experience Agent, passionate about delivering exceptional customer service to promote loyal business. I am motivated to maintain customer satisfaction and contribute to company success with a pleasant demeanor and excellent problem-solving skills.
9
Skills
$6
Per Hour
Senior
Experience
1mo
On Platform
I am a helpful Customer Experience Agent, passionate about delivering exceptional customer service to promote loyal business. I am motivated to maintain customer satisfaction and contribute to company success with a pleasant demeanor and excellent problem-solving skills.
Location
Agusan Del Norte, Philippines
Experience
Senior
Rate
$6/hr
Status
Available for Work
Member since
May 26, 2026
Data Migration / Phone Specialist
SMA PH Newco Inc
Mar 2025 – Apr 2026
Transferred data from one CRM system to another, ensuring accuracy of records, extracted, cleaned, and transformed data before migration to maintain data integrity, utilized tools like Google Sheets for data handling and analysis, identified and resolved data inconsistencies.
Customer Experience Agent
TRANSWORLD SYSTEM INC.
Feb 2024 – Jan 2025
Helped guests or members make hotel reservations, educated and proactively assisted guests with the best available rates, and resolved customer complaints about their hotel experience.
Customer Support Advisor
ENTAIN / NCH MANILA
Jan 2021 – Jan 2024
Attended to inbound customer contact via Chat, Email, and phone using Zendesk/Salesforce, addressed concerns about customer bets, maintained account security, and avoided account fraud.
Customer Service Representative
EPERFORMAX
May 2017 – Dec 2020
Addressed queries about customer purchases and shipment of items, and helped resolve disputes about delivered and undelivered items.
Bachelor of Science in Secondary Education
New Northern Mindanao Institute and Colleges
2012 – 2014
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