I am a dedicated customer service professional with extensive experience in technical support and sales across various industries, including technology, telecommunications, and retail. I excel in resolving customer issues and providing tailored solutions to meet their needs.
10
Skills
$7
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a dedicated customer service professional with extensive experience in technical support and sales across various industries, including technology, telecommunications, and retail. I excel in resolving customer issues and providing tailored solutions to meet their needs.
Location
Caloocan City, Philippines
Experience
Lead / Principal
Rate
$7/hr
Status
Available for Work
Member since
Jun 2, 2026
Sales associate/inbound care
Performance Golf WFH
Oct 6 2025 – May 14 2026
Sales rep for golf equipment and training aids. Inbound customer care support.
Apple Support Advisor Tier 2
Concentrix (Bridgetown Exxa)
Jun 19 2023 – Jul 27 2025
Provided customer technical support for Apple products and handled billing issues.
Telco Account CSR (Verizon)
Teletech Customer Care Novaliches
Jan 18 2022 – May 4 2023
Helped customers with billing concerns and recommended plans that suited their lifestyle.
Interim Team Leader (Sears Home Services)
Teletech Customer Care Novaliches
Feb 24 2020 – Dec 31 2021
Updated home advisors on scripts and coached them on rebuttals.
Sales Rep (Sears Home Services)
Teletech Customer Care Novaliches
Jul 26 2018 – Feb 20 2020
Scheduled home appliance repairs and maintenance, set up add-ons.
Interim Subject Matter Expert (Barnes and Noble Booksellers)
Teletech Customer Care Novaliches
Mar 12 2018 – Jul 25 2018
Answered agent queries regarding process and provided best practices.
Tech/CSR Hybrid (Barnes and Noble Booksellers)
Teletech Customer Care Novaliches
Sep 12 2016 – Mar 9 2018
Assisted customers via the website and navigated Nook devices.
Tech Support Rep (Barnes and Noble Booksellers)
Teletech Customer Care Novaliches
Oct 25 2012 – Aug 14 2015
Troubleshot Nook devices and advised on purchases and investments.
Bachelor of Science in Hotel and Restaurant Management
Siena College Quezon City
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