I am experienced in customer service, digital marketing, and creative support across BPO, healthcare, and events industries. I excel at managing customer communications, executing content calendars for campaigns, and engaging with online communities. My skills include CRM systems, data management, and digital tools to support efficient workflows.
20
Skills
—
Per Hour
Mid Level
Experience
1mo
On Platform
I am experienced in customer service, digital marketing, and creative support across BPO, healthcare, and events industries. I excel at managing customer communications, executing content calendars for campaigns, and engaging with online communities. My skills include CRM systems, data management, and digital tools to support efficient workflows.
Location
Philippines
Experience
Mid Level
Status
Available for Work
Member since
May 17, 2026
Sr. Operations Representative
Capital One Philippines
Sep 2025 – Present
Handled inbound customer calls, resolving credit card inquiries and maintaining high customer satisfaction scores. Verified payments and provided technical support for online accounts.
Digital Marketing Assistant
IHH Healthcare Singapore
Jan 2025 – Sep 2025
Created and scheduled social media posts. Managed community engagement and coordinated with healthcare professionals to produce content.
Account Associate
VXI Global Holdings, Inc.
Jul 2023 – Dec 2024
Responded to customer inquiries, resolving issues efficiently, and maintaining high customer satisfaction ratings.
Creative Specialist
KK Creatives
Jan 2020 – Mar 2023
Developed event concepts and collaborated with clients to coordinate event logistics.
Bachelor of Science in Business Administration in Financial Management
Southern Luzon State University
Meta Social Media Marketing Professional Certification
Mapúa Malayan Digital College
2026
Certificate for Risk Analysis for Project Management
University of the Philippines Open University
2026
Certificate for Data Annotation for Aspiring BPO Professionals
University of the Philippines Open University
2026
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