I leverage my technical skills and experience in customer service to provide outstanding support and resolve complex issues. I am adept at handling technical support, sales, and customer care in various roles, and always strive to enhance customer satisfaction in challenging environments.
14
Skills
—
Per Hour
Lead / Principal
Experience
1mo
On Platform
I leverage my technical skills and experience in customer service to provide outstanding support and resolve complex issues. I am adept at handling technical support, sales, and customer care in various roles, and always strive to enhance customer satisfaction in challenging environments.
Location
Caloocan City, Philippines
Experience
Lead / Principal
Status
Available for Work
Member since
May 21, 2026
Sales associate/inbound care
Performance Golf WFH
Oct 6 2025 – May 14 2026
Sales rep for golf equipment and training aids. Inbound customer care support.
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Feb 24 2020 – Dec 31 2021
Coached home advisors, ensuring familiarity with process and rebuttal statements.
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July 26 2018 – Feb 20 2020
Assisted customers with home appliances repairs, maintenance, and upgrades.
Interim Subject Matter Expert (Barnes and Noble Booksellers)
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March 12 2018 – July 25 2018
Answered queries, provided process guidance and best practices.
Tech/CSR hybrid (Barnes and Noble Booksellers)
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Sept 12 2016 – March 9 2018
Assisted with website navigation, order processing, and Nook troubleshooting.
Interim Subject Matter Expert (Barnes and Noble Booksellers)
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June 13 2016 – Sept 9 2016
Provided guidance and support for agents on process and documentation.
Tech/CSR Hybrid (Barnes and Noble Bookseller)
Teletech Customer Care Novaliches
Jan 5 2015 – June 10 2016
Handled customer orders and support for Nook devices and purchases.
Bachelor of Science in Hotel and Restaurant Management
Siena College Quezon City
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