I have extensive experience overseeing investigations and resolving fraudulent activities in banking. I excel in compliance, minimizing financial losses, and enhancing fraud prevention strategies. Previously, I managed customer service teams to ensure support and satisfaction.
6
Skills
$8
Per Hour
Senior
Experience
1mo
On Platform
I have extensive experience overseeing investigations and resolving fraudulent activities in banking. I excel in compliance, minimizing financial losses, and enhancing fraud prevention strategies. Previously, I managed customer service teams to ensure support and satisfaction.
Location
Cainta Rizal, Philippines
Experience
Senior
Rate
$8/hr
Status
Open to Offers
Member since
May 27, 2026
Fraud and Claims Associate Manager
Wells Fargo India and Phils LLC
July 2017 – Present
Responsible for overseeing the investigation and resolution of fraudulent activities involving the customer’s debit cards, checking/savings accounts, and other deposit products and online banking.
Customer Service Supervisor
Acquire BPO
June 2016 – July 2017
Oversaw team of customer service representatives to ensure excellent customer service support and high customer satisfaction.
Operations Sales Supervisor
Foundever (Sitel Phils)
August 2010 – May 2016
Managed a team of sales agents conducting outbound calls, ensuring sales targets were met and maintaining high service standards.
Bachelor of Science in Electronics and Communications Engineering
Technological Institute of the Phils
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