I am a results-driven Sales and Customer Care Specialist committed to ensuring customer satisfaction and driving company success. I am skilled at resolving complex issues and building strong client relationships while consistently exceeding performance targets. I am known for exceptional time management, prioritization, and critical thinking abilities.
11
Skills
$6
Per Hour
Senior
Experience
5mo
On Platform
I am a results-driven Sales and Customer Care Specialist committed to ensuring customer satisfaction and driving company success. I am skilled at resolving complex issues and building strong client relationships while consistently exceeding performance targets. I am known for exceptional time management, prioritization, and critical thinking abilities.
Location
Philippines
Experience
Senior
Rate
$6/hr
Status
Available for Work
Member since
May 26, 2026
Admin Support & Customer Sales/Support Representative
Atlant Moving 1987
2025 – 2026
Respond to customer inquiries and efficiently transfer qualified leads to the sales team for quotation and booking. Facilitate seamless communication and coordination among customers, sales representatives, and dispatch teams to ensure operational efficiency.
Project-Based Map Data Scrubbing Assistant
UReL VA Services
2025 – 2025
Reviewed and analyzed U.S. property data using the Land.ID platform to support land acquisition and investment decisions. Assessed property viability by categorizing lots as Good, Subdivide, or Potential Commercial/Commercial.
Customer Care Specialist and Appointment Setter
Enshored, Inc
2022 – 2025
Managed inbound chats and calls, generated potential leads through targeted outreach and research, and reviewed potential copyright claims for original video content.
Sales Qualifier, Appointment Setter
Careerist
2020 – 2022
Played a key role in generating closed leads through efficient qualification, cold calling, and appointment setting, managing over 150 calls daily.
Sales Development Specialist
Novul Solutions
2022 – 2022
Contacted potential clients to offer staffing solutions for veteran IT and cybersecurity professionals. Managed email campaigns and communication with leads and clients.
Customer Support Representative
Concentrix Philippines
2018 – 2020
Assisted customers with account inquiries and new plans, providing long-term solutions based on customer needs.
Technical Support Representative
Alorica Philippines INC
2015 – 2017
Managed calls addressing customers' technical concerns, retrieving data for resolution, and generating orders for additional services and products.
Sales & Customer Service Representative
Smart Communications
2015 – 2015
Assisted customers with prepaid, postpaid, and pocket WiFi plans, processed plan applications, provided basic tech support, and promoted products.
Bachelor of Science in Financial Administration
Southern Luzon State University
2011 – 2015
Full Academic Scholarship Recipient, Student Assistant, Internal Auditor’s Office, Civil Service Examination Passer
Recognized as the first agent in the nesting/transition phase to pass all random calls evaluated by Quality Assurance at the U.S.-based telecommunications company.
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