I am a Customer Support and Client Care Specialist with 18 years of experience supporting international clients across technology, recruitment, and e-commerce industries. I am skilled in phone, email, and chat support, technical troubleshooting, and using various CRM systems. Known for my strong communication and reliability, I deliver excellent customer service experiences in fast-paced remote environments.
20
Skills
$6
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a Customer Support and Client Care Specialist with 18 years of experience supporting international clients across technology, recruitment, and e-commerce industries. I am skilled in phone, email, and chat support, technical troubleshooting, and using various CRM systems. Known for my strong communication and reliability, I deliver excellent customer service experiences in fast-paced remote environments.
Location
Philippines
Experience
Lead / Principal
Rate
$6/hr
Status
Available for Work
Member since
Jun 4, 2026
Contract Administrator
RecruitGo
Sep 2025 – May 2026
Processed lien waivers and construction-related documentation for vendors and subcontractors. Reviewed documents for accuracy and compliance before submission.
Client & Candidate Care Specialist
Sterling Talent Solutions
July 2019 – Sep 2025
Managed communications regarding background screening and employment verification processes. Assisted with case updates and issue resolution.
Technical Support Specialist
Concentrix
April 2015 – July 2019
Provided support for Gmail, Google Drive, and Google Photos. Diagnosed and resolved product-related concerns.
Customer Service Representative
Sutherland Global Services
Aug 2012 – April 2015
Assisted eBay buyers and sellers with account concerns and transactions. Investigated fraud and account security issues.
Technical Support Specialist
Harte-Hanks Inc.
Dec 2007 – Aug 2012
Provided technical and billing support for XBox customers. Assisted with account and connectivity issues.
Bachelor of Secondary Education in English
Jose Rizal University
2005 – 2007
Bachelor of Arts in Mass Communication in Broadcasting
Centro Escolar University
2004 – 2005
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