I am a results-driven Virtual Assistant with nearly 2 years of experience providing executive-level support through calendar management, travel coordination, and confidential correspondence. I am proficient in Microsoft Office Suite, Google Workspace, and project management tools to streamline workflows and enhance productivity. Recognized for proactive communication, organizational excellence, and problem-solving to ensure seamless operations in remote environments.
20
Skills
$8
Per Hour
Mid Level
Experience
1mo
On Platform
I am a results-driven Virtual Assistant with nearly 2 years of experience providing executive-level support through calendar management, travel coordination, and confidential correspondence. I am proficient in Microsoft Office Suite, Google Workspace, and project management tools to streamline workflows and enhance productivity. Recognized for proactive communication, organizational excellence, and problem-solving to ensure seamless operations in remote environments.
Location
Cavite, Philippines
Experience
Mid Level
Rate
$8/hr
Status
Available for Work
Member since
May 30, 2026
Customer Service Representative
Concentrix
2025 – 2026
Answered 50+ daily customer calls regarding billing, technical issues, and account concerns, maintaining a 95% satisfaction rating. Provided clear and accurate product information, contributing to a 15% increase in upsell conversions. Resolved customer complaints efficiently, reducing repeat call volume by 20%.
Customer Service Representative
YCO
2023 – 2024
Handled inquiries and transactions with professionalism, achieving a 90% first-contact resolution rate. Recommended tailored product solutions, driving a 10% increase in customer retention.
Virtual Assistant
Brotherdale
2022 – 2023
Managed executive email and calendar, achieving Inbox Zero across multiple accounts and scheduling 30+ weekly meetings without conflicts. Designed and published 25+ monthly social media graphics using Canva, increasing engagement by 20% over 6 months. Delivered responsive customer support, resolving 95% of inquiries within 24 hours.
Virtual Assistant
MyMarketingPass
2021 – 2022
Conducted online research and compiled data reports for business use, improving decision-making efficiency by 30%. Handled 100+ weekly customer inquiries via email and chat, reducing average response time from 3 hours to under 1 hour. Ensured timely completion of recurring tasks, maintaining 100% on-time delivery in a remote setup.
UnderGraduate in Bachelor of Science in Accountancy
National College in Science & Technology
2025
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