I am a results-driven Operations and Project Manager with over 5 years of leadership experience across US Healthcare compliance, Real Estate operations, and high-tier customer experience management. I excel in managing clinical onboarding and medical credentialing pipelines, and have a proven track record of translating client requirements into scalable operational strategies while leading remote teams.
16
Skills
$6
Per Hour
Senior
Experience
1mo
On Platform
I am a results-driven Operations and Project Manager with over 5 years of leadership experience across US Healthcare compliance, Real Estate operations, and high-tier customer experience management. I excel in managing clinical onboarding and medical credentialing pipelines, and have a proven track record of translating client requirements into scalable operational strategies while leading remote teams.
Location
Marilao, Philippines
Experience
Senior
Rate
$6/hr
Status
Available for Work
Member since
Jun 4, 2026
Project Manager
Comprehensive Rehab Consultants
June 2023 – Present
Handled full US clinician onboarding and compliance, ran complete background checks, served as the main contact for hospitals, and managed tracking via TruRCM and Teachable training modules.
Team Leader
Ylopo
December 2021 – June 2023
Provided coaching and feedback to agents, conducted root cause analysis, facilitated communication, and implemented upskill training.
Escalations Specialist
TaskUs
August 2020 – December 2021
Responded to customer requests, assisted in technical support, and collected feedback to improve customer satisfaction.
Sales & Retention Specialist
Concentrix
January 2019 – July 2020
Upsold and upgraded subscriber packages, retained customers, and communicated store promotions.
Computer Consumer Electronics
STI - Dumaguete
2016
Deferred; November 2016
Work Whale
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