I am a committed and results-oriented customer service representative with more than ten years of experience providing outstanding assistance in hectic settings. I am competent in building strong client relationships, professionally handling complaints, and answering customer questions. I am renowned for my ability to communicate effectively, my meticulousness, and my dedication to upholding high standards of customer satisfaction.
19
Skills
$5
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a committed and results-oriented customer service representative with more than ten years of experience providing outstanding assistance in hectic settings. I am competent in building strong client relationships, professionally handling complaints, and answering customer questions. I am renowned for my ability to communicate effectively, my meticulousness, and my dedication to upholding high standards of customer satisfaction.
Location
Philippines
Experience
Lead / Principal
Rate
$5/hr
Status
Available for Work
Member since
May 31, 2026
Guest Communications at Tailwind / Short Term Rentals
Extenteam
Jun 2024 – Apr 2026
Managed guest communications for short-term rentals on platforms like Airbnb, VRBO, and Booking.com.
Healthcare Customer Service for Billing
R1 RCM
May 2024 – Feb 2025
Provided customer service for healthcare billing inquiries.
Amazon Bqool seller software support
Telexpress
Feb 2024 – Apr 2024
Handled seller software support as a project-based role.
Airbnb Support Ambassador
TDCX
Jun 2022 – Jan 2024
Provided dedicated support for Airbnb customers.
AT&T Sales/Customer Service
VXI
Mar 2022 – Jun 2022
Worked in sales and customer service roles for AT&T.
Technical Support for Electrolux appliances
Intelassist
Jul 2021 – Jan 2022
Provided technical support for Electrolux appliance issues.
Customer Service and Sales/ Healthcare Account Representative
Millennium 1 Solutions
Feb 2020 – Jul 2021
Handled retail customer service and sales, along with healthcare account support.
Capital One CSR (project base)
Sitel Eton Ortigas
Oct 2019 – Feb 2020
Served as a customer service representative for Capital One on a project basis.
Non BPO related work
Ebay Virtual Assistant
Jul 2018 – Jul 2019
Handled shipment, inventory, product listing presentation, and customer service support for eBay clients.
Fraud Analyst for eBay Account
Teletech Eastwood
Jun 2018 – Apr 2019
Analyzed fraud for eBay accounts.
Technical Support for Telsra
Acquire BPO
Apr 2017 – Apr 2018
Offered technical support for Telsra services.
Technical Support Representative
Startek
Dec 2016 – Apr 2017
Provided technical support for customer issues.
Customer Service for Retail Account
Concentrix
May 2016 – Nov 2016
Handled customer service for retail accounts.
Loyalty Sales Account
Techmahindra Ltd.
Mar 2015 – Mar 2016
Managed accounts and sales in a loyalty program.
Bachelor of Science in Information Technology in Information Technology
AMA Computer College
2011 – 2018
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