I am a dynamic Assistant Manager with a proven track record in delegating responsibilities and overseeing daily operations. I have expertise in financial acumen and leadership principles, driving the achievement of business and profit objectives. Recognized for my strong work ethic and adaptability, I foster a collaborative team environment.
18
Skills
$10
Per Hour
Lead / Principal
Experience
4mo
On Platform
I am a dynamic Assistant Manager with a proven track record in delegating responsibilities and overseeing daily operations. I have expertise in financial acumen and leadership principles, driving the achievement of business and profit objectives. Recognized for my strong work ethic and adaptability, I foster a collaborative team environment.
Location
Makati, Philippines
Experience
Lead / Principal
Rate
$10/hr
Status
Available for Work
Member since
Jun 1, 2026
Assistant Manager
Callidus Ltd. Corp.
Feb 2011 – Rendering
Developed and implemented performance standards and procedural changes to drive productivity and quality. Managed a team of 16 employees, designing schedules and providing coaching to ensure high performance and satisfaction.
Account Supervisor
ContactCenter.Com
Apr 2008 – Feb 2011
Developed a system for tracking customer feedback and implemented client relationships protocols resulting in customer retention. Evaluated employee performance and established reward systems to increase engagement.
Leads Development Specialist
ContactCenter.Com
Jun 2007 – Apr 2008
Assisted in planning and managing resource allocation and attending client meetings. Responsible for ensuring lead quality and hitting target quotas.
Customer Service Representative
WEST Contact Services Inc.
Jun 2006 – Apr 2007
Demonstrated strong problem-solving skills, followed customer service scripts, and utilized data analysis for upselling opportunities.
Airline Customer Service Representative
Advanced Contact Solutions Inc.
Oct 2004 – Feb 2005
Implemented customer service systems, handled inquiries, and improved customer experience.
Head Cashier
Marithé et François Girbaud
Jan 2001 – Jan 2002
Handled cash transactions, maintained reports, and assisted in customer service.
Bachelor in Computer Science
Technological University of the Philippines
1999
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