I am a highly organized and detail-oriented Customer Service professional with over 9 years of experience managing high-volume queues, CRM workflows, and client accounts. Proven in handling sensitive client data with discretion and accuracy, I excel in resolving customer inquiries efficiently in fast-paced remote environments.
12
Skills
$3.75
Per Hour
Senior
Experience
1mo
On Platform
I am a highly organized and detail-oriented Customer Service professional with over 9 years of experience managing high-volume queues, CRM workflows, and client accounts. Proven in handling sensitive client data with discretion and accuracy, I excel in resolving customer inquiries efficiently in fast-paced remote environments.
Location
Philippines
Experience
Senior
Rate
$3.75/hr
Status
Available for Work
Member since
Jun 3, 2026
Customer Service Representative
ANZ (Australia)
2018 – 2022
Managed daily high-volume chat and phone-based inquiries, maintained top-tier customer satisfaction, documented interactions in CRM, resolved complex account issues, and reduced supervisor escalations.
Technical Support Representative
Convergys – AT&T U-VERSE/DirecTV
2012 – 2017
Handled intensive inbound queues, executed precise workflows, maintained strict compliance, and optimized performance metrics.
Diploma in Culinary Arts and Technology Management
Center for Culinary Arts – Quezon City
Bachelor of Science in Nursing
University of Santo Tomas – Manila
VA Launch System
Margin & Momentum
2026
Full-time parent from 2022 to 2026, now committed to returning to full-time remote opportunities.
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