I am a results-driven Customer Service and Technical Support professional with 4 years of experience in the BPO industry. I specialize in supporting customers through phone, email, and chat, resolving technical issues and managing high-volume interactions. My background includes handling medical insurance claims and administrative support with a strong attention to detail.
15
Skills
—
Per Hour
Mid Level
Experience
1mo
On Platform
I am a results-driven Customer Service and Technical Support professional with 4 years of experience in the BPO industry. I specialize in supporting customers through phone, email, and chat, resolving technical issues and managing high-volume interactions. My background includes handling medical insurance claims and administrative support with a strong attention to detail.
Location
Antipolo City, Philippines
Experience
Mid Level
Status
Available for Work
Member since
May 31, 2026
Customer Service Representative
IBEX Philippines
Assisted customers with account inquiries, billing concerns, and service-related issues. Managed high-volume interactions and resolved customer concerns efficiently.
Technical Support Representative
HGS
Provided technical troubleshooting and support for service and device-related concerns. Guided customers through step-by-step processes to resolve issues efficiently.
Bachelor of Industrial Technology in Food & Service Management
Marikina Polytechnic College
2017 – 2023
General Academic Track – Senior High School
Sumulong College of Arts and Sciences
2015 – 2017
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