I am a detail-oriented and reliable remote operations professional with 6+ years of experience supporting US-based clients in data privacy compliance, reputation management, back-office operations, and customer support. I specialize in processing CCPA/CPRA Data Subject Requests, managing reputation recovery workflows, and maintaining high-accuracy records in remote environments. I am HIPAA-certified and operate from a dedicated home office.
19
Skills
$7
Per Hour
Senior
Experience
1mo
On Platform
I am a detail-oriented and reliable remote operations professional with 6+ years of experience supporting US-based clients in data privacy compliance, reputation management, back-office operations, and customer support. I specialize in processing CCPA/CPRA Data Subject Requests, managing reputation recovery workflows, and maintaining high-accuracy records in remote environments. I am HIPAA-certified and operate from a dedicated home office.
Location
Philippines
Experience
Senior
Rate
$7/hr
Status
Available for Work
Member since
Jun 2, 2026
Data Privacy & Reputation Management Specialist | Back Office & Chat Support
XtendOps
January 2023 – Present
Managed Trustpilot reputation recovery workflows, used Genesys Cloud CX for email queue management, maintained Trustpilot star rating. Processed CCPA/CPRA Right to Delete requests with compliance, verified customer intent, and safeguarded data privacy.
Customer Service Representative
Sykes
February 2022 – January 2023
Delivered voice-based support for billing, account management, and technical inquiries, maintaining CRM records and processing billing adjustments.
Financial Services Representative
Concentrix
September 2021 – January 2022
Handled financial account verification, dispute resolution, and documentation validation in a compliance-driven environment.
Taxi Dispatch Specialist
Azpired Inc.
February 2019 – August 2020
Coordinated scheduling and dispatch operations, maintained documentation of operational activities.
Pharmacy Assistant
Lanueva Pharmacy
April 2017 – July 2018
Assisted patients with medication inquiries and supported daily pharmacy operations.
Associate in Information Technology in Business Management & Entrepreneurship
Imus Computer College (ICC Alabang Branch)
2025
HIPAA Compliance Training
HIPAA TRAINING.US
2026
Virtual Assistant Training
DMDP (Department of Manpower Development and Placement)
2026
Full Stack Developer Course
GoIT Philippines
2024
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