I am a hardworking professional with over 10 years of experience and proven knowledge in customer communication. I have a strong focus on resolving issues efficiently and effectively, handling technical support, customer service, billing, sales, and email support. I have also worked in administrative roles and as a team leader in a manufacturing environment.
10
Skills
$6
Per Hour
Senior
Experience
1mo
On Platform
I am a hardworking professional with over 10 years of experience and proven knowledge in customer communication. I have a strong focus on resolving issues efficiently and effectively, handling technical support, customer service, billing, sales, and email support. I have also worked in administrative roles and as a team leader in a manufacturing environment.
Location
Philippines
Experience
Senior
Rate
$6/hr
Status
Available for Work
Member since
May 24, 2026
Senior Technical Support and Email Support
Iqor Philippines
2020 – 2025
Diagnosing and resolving technical issues, providing troubleshooting steps, and documenting technical knowledge.
Customer and Email support
UPS
2011 – 2019
Back-office support, tracking small packages, brokerage and import documents, and assisting customers with shipping procedures.
Technical Support and Billing and Sales Agent
Sutherland Global services
2009 – 2011
Responding to customer inquiries, providing troubleshooting steps, and processing billing inquiries and adjustments.
Staff II
Nidec Subic Phils
2001 – 2009
Administrative tasks, processing purchase orders, equipment inventory, and managing production stocks.
Team lead and Machine controller
Acer Phils
1998 – 2000
Monitoring production output, leading a team for computer testing, and preparing reports.
Business Administration Management
Aquinas University
1994 – 1998
Secondary Education
Morong High School
1989 – 1993
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