I am a results-driven Customer Service Representative and Sales Professional with a proven track record of delivering exceptional customer experiences and resolving complex issues. I specialize in closing high-value sales and maintaining strong client relationships while demonstrating strong communication, analytical, and problem-solving skills across diverse industries.
16
Skills
$5
Per Hour
Senior
Experience
1mo
On Platform
I am a results-driven Customer Service Representative and Sales Professional with a proven track record of delivering exceptional customer experiences and resolving complex issues. I specialize in closing high-value sales and maintaining strong client relationships while demonstrating strong communication, analytical, and problem-solving skills across diverse industries.
Location
Bacoor City, Philippines
Experience
Senior
Rate
$5/hr
Status
Available for Work
Member since
Jun 2, 2026
Customer Service Representative (Customer Delight - Bloom & Wild)
Newstel Worldwide
Jan 2026 – May 2026
Managed customer inquiries related to delivery issues, order discrepancies, and payment concerns across multiple communication channels. Provided sales support and assisted customers with order placements and account troubleshooting. Delivered empathetic, solution-focused service while ensuring timely resolution of concerns. Maintained accurate documentation of customer interactions and case resolutions.
Researcher Virtual Assistant
Edwin James IP
Oct 2024 – Nov 2025
Conducted comprehensive research to identify counterfeit products and emerging industry trends. Collected, analyzed, and verified product authenticity using advanced research tools. Maintained organized databases and detailed documentation of findings. Collaborated with experts to enhance counterfeit detection and reporting strategies.
Customer Service Representative II (Technical Support – DoorDash)
TTEC Holdings, Inc.
Feb 2024 – Aug 2024
Provided technical support to DoorDash drivers, resolving app, order, and account-related issues. Ensured smooth order processing and minimized service disruptions. Delivered high-quality customer service through effective communication and product expertise.
Broker Liaison Officer II
SM Development Corporation (SMDC)
Nov 2022 – Jan 2024
Recruited, trained, and managed real estate brokers and sellers to improve sales performance. Developed and executed sales strategies to convert prospects into property buyers. Negotiated contracts, closed transactions, and ensured complete documentation compliance. Generated PHP 90M in total sales within one year, resulting in promotion to Broker Liaison Officer II.
Loans Account Officer
K&L Covenant Marketing
Sep 2018 – Oct 2022
Facilitated real estate loan applications from submission to approval. Served as liaison between clients and partner banks to resolve loan-related concerns. Ensured accuracy and completeness of documentation for efficient loan processing.
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