I am a customer support professional with over 6 years of experience in high-volume BPO environments. I specialize in multi-channel support, technical troubleshooting, and dispatch coordination while maintaining high customer satisfaction. With proficiency in CRM tools like Salesforce and Zendesk, I excel in fast-paced, results-driven settings.
14
Skills
$3
Per Hour
Senior
Experience
1mo
On Platform
I am a customer support professional with over 6 years of experience in high-volume BPO environments. I specialize in multi-channel support, technical troubleshooting, and dispatch coordination while maintaining high customer satisfaction. With proficiency in CRM tools like Salesforce and Zendesk, I excel in fast-paced, results-driven settings.
Location
Paranaque, Philippines
Experience
Senior
Rate
$3/hr
Status
Available for Work
Member since
May 24, 2026
NEMT Dispatcher
Transparent BPO
Dec 2024 – Feb 2025
Managed daily inbound and outbound communications for non-emergency medical transportation, coordinating between patients, drivers, and healthcare providers.
Technical Support Advisor
Sutherland
Mar 2017 – Apr 2022
Provided multi-channel technical support in a global BPO environment, resolving complex customer issues via phone and remote tools.
Customer Service Representative
Sitel
2012 – 2013
Managed inbound customer calls, resolved inquiries, complaints, and service requests.
Sta. Maria National High School
2005
Work Whale
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