I have 6 years of experience in the BPO industry, specializing in managing customer and technical support accounts. I take pride in delivering quality service while ensuring every customer receives the best possible experience.
8
Skills
—
Per Hour
Senior
Experience
1mo
On Platform
I have 6 years of experience in the BPO industry, specializing in managing customer and technical support accounts. I take pride in delivering quality service while ensuring every customer receives the best possible experience.
Location
Mactan, Philippines
Experience
Senior
Status
Available for Work
Member since
May 25, 2026
Accenture
Jan 2025 – Oct 2025
Handled customer inquiries about billing statements, payments, and charges. Identified customer needs and recommended suitable upgrades, add-ons, or service plans.
Amazon
Jan 2024 – Dec 2024
Greeted and assisted customers in finding products. Provided product information and ensured a positive shopping experience. Handled customer inquiries, complaints, and returns professionally.
Select VoiceCom (SVC)
Jun 2023 – Dec 2023
Reached out to homeowners regarding home renovation offers and connected them to clients upon approval.
The Results Cx
Jan 2020 – 2022
Handled customers considering cancellation. Understood customer concerns and provided effective solutions to retain their business. Built trust and rapport for long-term relationships.
Proverbs Ville Academy
2016 – 2018
Gun-ob National High School
2012 – 2016
Work Whale
Browse hundreds of skilled Filipino remote workers.