I am a Remote Technical Support Specialist with extensive experience supporting Enterprise and Consumer Internet Service Providers, Retail, Sales, and Hospitality technology systems. I am skilled in managing network devices and resolving connectivity issues, with a proven track record in enhancing client satisfaction and improving operational efficiency.
17
Skills
$12
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a Remote Technical Support Specialist with extensive experience supporting Enterprise and Consumer Internet Service Providers, Retail, Sales, and Hospitality technology systems. I am skilled in managing network devices and resolving connectivity issues, with a proven track record in enhancing client satisfaction and improving operational efficiency.
Location
Philippines
Experience
Lead / Principal
Rate
$12/hr
Status
Available for Work
Member since
Jun 1, 2026
Remote Technical Support Engineer
Liverton Networks
Jun 2024 – May 2026
Acted as remote technical support, configuring and managing network devices, resolving connectivity issues, and providing customer assistance.
Enterprise Technical Help Desk
M1 Limited Pte Ltd
Feb 2011 – Mar 2024
Provided technical support and assistance for network devices, managed escalations, and supported AWS and Microsoft 365 environments.
Technical Support | RMA Support
D-Link International Pte Ltd
Jun 2009 – Nov 2010
Provided technical support for wireless and networking devices, handling escalations and troubleshooting issues.
ADSL/IPTV ISP Consultant
Orchid Cyber Tech
Jul 2007 – Jun 2009
Provided technical assistance for Dial-up, ADSL1, and ADSL2+ internet services, troubleshooting connectivity and network issues.
Technical Support Representative Level 2
Alorica Philippines
Nov 2005 – Jul 2007
Provided technical support and trouble troubleshooting for network devices and internet connections.
Research Analyst/Document Controller
American Data Exchange Corp
Nov 2004 – Jul 2005
Responsible for business process engineering and data management, supporting organizational data needs.
MIS Technician/ Facilities Maintenance Tech
Testech Philippines Inc
Nov 2003 – Jul 2004
Maintained and repaired computer systems, installed and configured network components.
Certified PC Network & Administration Program Course
NTUC Learning Hub
2017 – 2017
Bachelor of Science in Business Administration in Management Information System
AMAcc Biñan/Philippines
2003
Networking Fundamentals
NTUC Learning Hub
2017
Awards include Excellent Service Award (Gold) in 2021 and 2020, Excellent Service Award (Silver) in 2017 and 2019. Hobbies include baking, dropshipping, running, cycling, and online gaming.
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