I am a registered nurse with over seven years of experience in customer service, healthcare support, and virtual assistance. I excel in appointment scheduling, calendar management, and healthcare claims processing. My skills include effective communication, handling high-volume interactions, and ensuring customer satisfaction.
19
Skills
—
Per Hour
Senior
Experience
1mo
On Platform
I am a registered nurse with over seven years of experience in customer service, healthcare support, and virtual assistance. I excel in appointment scheduling, calendar management, and healthcare claims processing. My skills include effective communication, handling high-volume interactions, and ensuring customer satisfaction.
Location
Valenzuela City, Philippines
Experience
Senior
Status
Available for Work
Member since
May 28, 2026
Virtual Assistant
Tasty Media Inc.
Jan 2024 – Present
Managed calendars and scheduled appointments, meetings, and deadlines. Created and scheduled engaging content across social media platforms.
Customer Service Representative – Healthcare Account
Concentrix Corporation
Mar 2021 – Jan 2024
Assisted members with medical coverage, benefits, eligibility, and claims status. Verified benefits and handled billing inquiries and payment arrangements.
Customer Service Representative – Retail Account
Amazon Operations Services Phils. Inc.
Dec 2017 – Dec 2019
Provided customer support for shipping, delivery, and order-related concerns. Coordinated with team members to align content with brand goals.
Frontline Associate
Western Union
Dec 2013 – Nov 2017
Assisted customers with financial transactions and service inquiries. Handled store inventory, exchanges, and returns.
Bachelor of Science in Nursing
Philippine College of Science and Technology
2005 – 2009
in Secondary Education
St. Vincent Catholic School
2001 – 2005
in Elementary Education
St. Vincent Catholic School
1995 – 2001
Registered Nurse
Awards: Best Assistant Team Leader
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