I am a reliable professional with extensive experience in customer service, quality assurance, and administrative support. I have a proven track record of supporting executives and global teams by coordinating calendars, preparing reports, and ensuring smooth workflow across departments.
16
Skills
$5
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a reliable professional with extensive experience in customer service, quality assurance, and administrative support. I have a proven track record of supporting executives and global teams by coordinating calendars, preparing reports, and ensuring smooth workflow across departments.
Location
Mandaluyong City, PH
Experience
Lead / Principal
Rate
$5/hr
Status
Available for Work
Member since
Jul 12, 2026
Quality Analyst
Accenture Inc
Oct 2019 – June 2026
Supported projects for a leading social media company, audited workflow adherence, and conducted reporting analysis to ensure adherence to guidelines and compliance standards.
Customer Service Representative
Alorica Inc
Aug 2018 – Sept 2019
Handled inbound calls for a satellite radio provider, offering retention solutions and promoting plan upgrades, driving customer satisfaction and loyalty.
Customer Service / Operations Support
Raycon-Samsung Authorized Service Center
May 2013 – Sept 2018
Managed customer bookings and inquiries, coordinated field technicians' schedules, and supported business accounts through order management and preventive maintenance scheduling.
Bachelor of Science in Business Administration, Major in Management Accounting
ICCT Colleges Foundation
2008 – 2011
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