I am a customer service professional with experience supporting customers in tech and digital industries, including internet services, social media advertising, and digital accounts. I am skilled in chat and email support, with a proven ability to resolve issues efficiently and enhance customer satisfaction.
8
Skills
$5
Per Hour
Senior
Experience
3mo
On Platform
I am a customer service professional with experience supporting customers in tech and digital industries, including internet services, social media advertising, and digital accounts. I am skilled in chat and email support, with a proven ability to resolve issues efficiently and enhance customer satisfaction.
Location
Philippines
Experience
Senior
Rate
$5/hr
Status
Available for Work
Member since
May 23, 2026
Email and Chat Support
TDCX
Aug 2020 – Nov 2022
Delivered prompt and accurate email and chat support to business account customers, helping maintain strong client relationships on a leading social media platform.
Technical Support Representative
iQor
Nov 2019 – Apr 2020
Provided technical support across chat, email, and phone, ensuring timely and effective resolution of customer issues.
Customer Service Representative
Concentrix
Aug 2018 – Jan 2019
Provided account support for a leading global technology company, assisting customers with ID management, app access, in-app purchases, subscriptions, and billing concerns.
Technical Support Representative
Teleperformance
Dec 2012 – May 2017
Delivered end-to-end technical support, ensuring timely resolution of customer concerns and a consistently positive service experience.
Associate's Degree in Hotel and Restaurant Services
Eastwoods International Institute of Science and Technology
2007 – 2009
Interests include baking, cooking, and reading.
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