I am a driven professional with extensive experience in customer service and problem-solving. I am adept at managing complex escalations and delivering effective resolutions. Highly skilled in multitasking and time management, I am committed to enhancing team success through innovative solutions and exceptional service.
9
Skills
—
Per Hour
Senior
Experience
1mo
On Platform
I am a driven professional with extensive experience in customer service and problem-solving. I am adept at managing complex escalations and delivering effective resolutions. Highly skilled in multitasking and time management, I am committed to enhancing team success through innovative solutions and exceptional service.
Location
Philippines
Experience
Senior
Status
Available for Work
Member since
May 23, 2026
Back Office Medical Assistant
Alorica Clark
Jul 2022 – Sep 2023
Back office escalation for Apple product under UPS account
Retention Specialist
Telus Int'l Phil
Apr 2019 – Apr 2022
Sales representative and retention specialist for Telus Pure Fibre Optic account including Home Security Service
Technical Support
Intelenet Global Services
Apr 2018 – Apr 2019
Technical support, escalation management, and back office escalation support for Australian Telco account Belong
Customer Service Representative
ibex Global
Dec 2017 – Mar 2018
Billing customer service for ATNT Uverse Blue handling Internet TV, Cable, and Homephone Services
Customer Service Representative
Sitel Philippines
Jun 2017 – Dec 2017
Customer support for Xfinity account handling Internet TV, Cable, and Homephone Services
Bachelor of Science in Information Technology
Nueva Vizcaya State University
Bachelor of Science in Business Administration Major in Marketing Management
PLTCI
Undergraduate
Bachelor of Science in Information Technology
Saint Mary's University
Undergraduate
Vocational in Consumer Electronics
Vizcaya Institute of Computer Science
Studied Cellphone Repair
Work Whale
Browse hundreds of skilled Filipino remote workers.