I am a hardworking and trustworthy professional with BPO experience in customer support and merchandise sales. I am a strong leader and highly effective communicator, detail-oriented with a commitment to accuracy and quality work. Eager to learn, adaptable, and capable of performing well in fast-paced, high-pressure environments.
8
Skills
$5
Per Hour
Entry Level
Experience
3mo
On Platform
I am a hardworking and trustworthy professional with BPO experience in customer support and merchandise sales. I am a strong leader and highly effective communicator, detail-oriented with a commitment to accuracy and quality work. Eager to learn, adaptable, and capable of performing well in fast-paced, high-pressure environments.
Location
Cabanatuan City, Philippines
Experience
Entry Level
Rate
$5/hr
Status
Available for Work
Member since
May 23, 2026
Customer Service Representative
Sutherland Global Services
Jan 2022 – Aug 2023
Handled inbound and outbound customer inquiries via phone, email, and chat in a fast-paced environment. Assisted customers with account concerns, billing issues, order tracking, and product/service information. Resolved customer complaints professionally while maintaining high customer satisfaction and service quality. Assisted customers with concerns regarding debit/credit card services, including card activation, replacement, and account inquiries. Handled lost, stolen, or damaged card reports and processed card blocking and re-issuance requests.
Bachelor of Science in Criminology
Nueva Ecija University of Science and Technology
2021 – 2026
Job Ready Employability Skills: Advanced
Wadhwani Foundation
2025
Effective Speaking and Listening Skills Certificate
Wadhwani Foundation
2025
Impactful Writing Skills Certificate
Wadhwani Foundation
2025
Problem Solving and Innovation Certificate
Wadhwani Foundation
2025
Online Communication and Data Security Certificate
Wadhwani Foundation
2025
Customer Centricity Certificate
Wadhwani Foundation
2025
Won as Average Handling Time Champion (AHT Champion) during my BPO career
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