I am a results-driven Customer Service and E-Commerce Specialist with extensive experience in customer support, online store management, logistics coordination, and digital marketing. I excel in handling customer inquiries across multiple platforms with a strong focus on customer satisfaction, conflict resolution, and brand representation.
20
Skills
$8
Per Hour
Senior
Experience
1mo
On Platform
I am a results-driven Customer Service and E-Commerce Specialist with extensive experience in customer support, online store management, logistics coordination, and digital marketing. I excel in handling customer inquiries across multiple platforms with a strong focus on customer satisfaction, conflict resolution, and brand representation.
Location
Manila, Philippines
Experience
Senior
Rate
$8/hr
Status
Available for Work
Member since
May 23, 2026
Customer Support & E-Commerce Specialist
AIRO KIT
September 2025 – Present
Provided email support and handled customer inquiries related to orders, refunds, cancellations, subscriptions, and delivery concerns. Managed chargeback disputes and coordinated with payment platforms to ensure proper case resolution.
Digital Marketing & Content Specialist
FEEL DESIGN AI
2024 – 2025
Created website write-ups, blogs, and SEO-optimized content to improve online visibility and audience engagement. Edited photos and produced AI-generated videos for branding and marketing campaigns.
Customer Service Specialist
FOR YOUR LITTLE ONE
October 2021 – September 2025
Handled customer communication across multiple platforms including Shopify, Amazon, and eBay. Resolved customer concerns related to shipping, refunds, cancellations, and order modifications.
Email Support Representative
OMEGAWALK
March 2020 – September 2021
Assisted customers with orders and inquiries through email support. Managed chargeback concerns and customer account-related issues.
Technical Support Representative
VXI (AT&T)
September 2018 – January 2020
Diagnosed and repaired technical issues related to customers’ computers, mobile phones, and network services. Provided troubleshooting solutions.
Bachelo rof Science in Information Technology
University of Mindanao
2010 – 2013
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