I am a seasoned professional with extensive experience in content moderation, customer service, and support roles. With a background in technical support and team leadership, I excel in high-pressure environments and am dedicated to maintaining quality and compliance standards.
20
Skills
$5
Per Hour
Lead / Principal
Experience
1mo
On Platform
I am a seasoned professional with extensive experience in content moderation, customer service, and support roles. With a background in technical support and team leadership, I excel in high-pressure environments and am dedicated to maintaining quality and compliance standards.
Location
Marikina, Philippines
Experience
Lead / Principal
Rate
$5/hr
Status
Available for Work
Member since
May 26, 2026
Senior Specialized Reviewer (Meta)
TaskUs
Nov 2016 – Nov 2025
Reviewed and moderated user-generated content on Meta platforms, supported team performance as a Team Leader Apprentice, and handled customer support email cases for Uber.
Customer Support Representative (Uber)
Telus International
Aug 2015 – Nov 2016
Managed customer support email and ticket cases for Uber, investigated escalated rider issues, and processed high volumes of support tickets.
Technical Chat Support Representative (Comcast)
Convergys
Mar 2015 – Aug 2015
Provided technical chat support for Comcast customers, managed multiple customer chats, and maintained quality standards.
Technical Support Representative (Samsung Australia)
Transcom
Feb 2014 – Mar 2015
Provided technical support for Samsung Australia customers, handled insurance claims and warranty processing.
Business Account Manager (Telstra Business)
Teletech
Jul 2012 – Mar 2013
Managed business support for Telstra clients, conducted outbound verification calls, and coordinated technician dispatches.
Inbound & Outbound Sales Support (Justflowers.com)
Garret and Talon Inc
Feb 2012 – Jul 2012
Handled inbound sales calls for JustFlowers.com, provided personalized recommendations, and coordinated with delivery teams.
Retention and Movers Specialist (Virgin Media)
Sitel
Apr 2011 – Feb 2012
Managed service relocation requests for Virgin Media customers and acted as a retention specialist.
Buyer & Seller Support Representative | Fraud & Risk Expert (e-Bay)
Sutherland Global Services
May 2009 – Jan 2011
Provided buyer support for eBay, reviewed and assessed buyer claims for refunds and returns.
Technical Support Representative (Sony TV)
Hinduja Technology Media Telecom
Oct 2008 – May 2009
Provided technical troubleshooting support for Sony TV customers and coordinated technician visits.
Bachelor of Science in Nursing
Our Lady Of Fatima University
2005 – 2007
Work Whale
Browse hundreds of skilled Filipino remote workers.