I am a results-driven Virtual Assistant and Customer Service Professional with over 5 years of experience in BPO, healthcare coordination, scheduling, recruitment, dispatching, sales, and administrative support. I excel in managing client communications and providing efficient customer service across various industries, committed to delivering high-quality service and client satisfaction.
29
Skills
$5
Per Hour
Senior
Experience
3mo
On Platform
I am a results-driven Virtual Assistant and Customer Service Professional with over 5 years of experience in BPO, healthcare coordination, scheduling, recruitment, dispatching, sales, and administrative support. I excel in managing client communications and providing efficient customer service across various industries, committed to delivering high-quality service and client satisfaction.
Location
Philippines
Experience
Senior
Rate
$5/hr
Status
Available for Work
Member since
May 21, 2026
Virtual Assistant
ETZ BPO Services
April 2024 – May 2026
Monitored caregiver schedules and attendance, coordinated and scheduled caregivers, assisted with recruitment processes, and performed administrative tasks.
Client Support Specialist
Primer Communications
January 2023 – October 2023
Provided roadside assistance dispatch support and coordinated service providers for timely response to emergencies.
Customer Sales Representative
WACS Outsourcing (Stat Support)
July 2022 – September 2022
Conducted outbound calls for Medicare Insurance accounts and assisted customers with sales processes.
Customer Service Associate / Appointment Setter
Careers at Magic
May 2022 – July 2022
Generated leads for trademark protection services and scheduled appointments.
Virtual Assistant & Customer Service Specialist
Support Squad PH
September 2020 – January 2022
Assisted writers and bloggers with administrative tasks, managed cold calling, and supported customer service operations.
Appointment Setter / Order Processing Specialist
Coefficients.co
May 2019 – August 2020
Scheduled appointments for Medicare Insurance accounts and processed customer orders.
Bachelor of Science in Hotel and Restaurant Management
St. Anne College – Lucena City
2006 – 2010
HIPAA Certificate
HIPAA Awareness for Business Associates
2024
Experienced in remote and work-from-home setup with strong multitasking and organizational abilities.
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