I am a detail-oriented Workforce Management Analyst with experience in Real-Time Adherence monitoring, scheduling, and forecasting. Skilled in optimizing staffing, analyzing performance data, and ensuring service level compliance. I have strong problem-solving and collaboration skills to support efficient operations in fast-paced environments.
11
Skills
—
Per Hour
Mid Level
Experience
1mo
On Platform
I am a detail-oriented Workforce Management Analyst with experience in Real-Time Adherence monitoring, scheduling, and forecasting. Skilled in optimizing staffing, analyzing performance data, and ensuring service level compliance. I have strong problem-solving and collaboration skills to support efficient operations in fast-paced environments.
Location
Angeles City, Philippines
Experience
Mid Level
Status
Available for Work
Member since
Jun 1, 2026
Scheduling Analyst
Majorel
Sept 2022 – Present
Develop and manage staffing schedules to meet service level agreements and operational needs. Analyze data and collaborate with teams to improve workflow.
Real Time Analyst
Majorel
July 2021 – September 2022
Monitored live operations to ensure adherence to schedules. Analyzed real-time data and collaborated with management to resolve issues.
Innovation SME
Majorel
October 2020 – July 2021
Developed software and solutions, created infographic presentations.
Graphic Design Intern
Syscom Solutions
October 2020 – July 2021
Developed creative designs for marketing packages, conceptualized and developed graphic products.
Customer Service Representative
Majorel
May 2018 – July 2021
Backoffice support and customer service responsibilities.
Bachelor of Science in Information Technology in Web Development
Holy Angel University
2014 – 2018
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