I am a customer service representative with over a year of experience supporting US-based healthcare operations. I handle claims processing, prior authorization, appeals management, and communication with members and providers. I am proficient in healthcare systems and maintain accuracy, confidentiality, and compliance in a fast-paced environment.
20
Skills
$5
Per Hour
Entry Level
Experience
1mo
On Platform
I am a customer service representative with over a year of experience supporting US-based healthcare operations. I handle claims processing, prior authorization, appeals management, and communication with members and providers. I am proficient in healthcare systems and maintain accuracy, confidentiality, and compliance in a fast-paced environment.
Location
Quezon City, Philippines
Experience
Entry Level
Rate
$5/hr
Status
Available for Work
Member since
May 31, 2026
Customer Service Representative (Healthcare Account)
Concentrix
Aug 2024 – Apr 2026
Managed daily patient and provider inquiries, processed claims, and handled prior authorization requests while ensuring compliance with healthcare regulations.
Bachelor of Science in Psychology
National Teachers College
2019 – 2020
Bachelor of Science in Accountancy
University of Manila
2018 – 2019
Comfortable working US business hours with strong English communication skills.
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