Operations Manager bringing over more than 10 years of leadership experience. I have extensive operations management experience leading customer service, sales, and support teams in the BPO industry, managing team leaders and frontline associates to consistently meet business objectives. I ensured smooth day-to-day operations through effective workforce planning, clear communication, regular coaching, and proactive issue resolution.
10
Skills
$9
Per Hour
Senior
Experience
1mo
On Platform
Operations Manager bringing over more than 10 years of leadership experience. I have extensive operations management experience leading customer service, sales, and support teams in the BPO industry, managing team leaders and frontline associates to consistently meet business objectives. I ensured smooth day-to-day operations through effective workforce planning, clear communication, regular coaching, and proactive issue resolution.
Location
Cebu City
Experience
Senior
Rate
$9/hr
Status
Available for Work
Member since
May 28, 2026
Operations Manager
Concentrix
May 2011 – May 2026
BA in Psychology
University of the Philippines
2004 – 2008
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