T-Mate Global Solutions
About The Role Support our Operational Talent team by owning reference checks and exit interviews, plus related administrative tracking and reporting. This role keeps our hiring process organized, consistent, and timely while freeing up recruiters to focus on active candidate engagement. Not a sourcing/screening/hiring-decision role unless otherwise assigned. Reference Checks Conduct reference checks via phone/email using approved templates and role-specific questions Document responses clearly and objectively; summarize strengths, concerns, and patterns Track pending/completed checks to meet hiring timelines; follow up as needed Escalate concerning feedback to recruiters/leaders Maintain confidentiality; help refine templates and workflows Exit Interviews Conduct exit interviews with departing employees in a professional, comfortable setting Ask consistent questions while allowing room for open feedback Identify trends (leadership, onboarding, workload, culture, compensation, retention) Summarize findings into reports for leadership; escalate urgent concerns Maintain confidentiality; help refine templates and processes Other Responsibilities Compile summaries and identify patterns across reference/exit data Provide general administrative support to the Operational Talent team Maintain accurate, up-to-date, and consistently formatted records/trackers Must-Haves Qualifications Excellent English written and verbal communication skills. Strong comfort with phone and email communication. Experience in recruiting, HR, people operations, healthcare, staffing, administration, or customer service. Experience conducting reference checks, interviews, surveys, or structured feedback calls. Experience maintaining trackers, reports, spreadsheets, or process documents. Reliable equipment: Laptop or PC with at least Intel Core i5/AMD Ryzen 5, 8GB RAM At least 100Mbps average internet speed Willing to work in US time zone Dedicated home workspace Skills & Competencies Excellent written/verbal communication and attention to detail Strong organization, follow-through, and time management Ability to handle confidential information with discretion Comfortable with spreadsheets, shared docs, email, and calendars Dependable, professional, and able to work independently in a fast-paced environment Shift: 10am–7pm US Central Time Hours: 40 hours per week If you think you are a qualified candidate, kindly fill out this application form: https://app.zenhire.ai/position/6a8443d42fdbee3dfa396612/simulation/apply?utm\ source\=indeed !!!ONLY APPLICATIONS IN THE PROVIDED LINK WILL BE ENTERTAINED!!! Pay: Php45,000.00 - Php50,000.00 per month Benefits Work from home Work Location: Remote
T-Mate Global Solutions
