OPENLEARNING GLOBAL (M) SDN BHD
Job Description As the Account Manager you will be responsible for successful account management, revenue growth and retention of an assigned portfolio of existing clients. You will work closely with Sales, Marketing, Customer Success, and Learning Services teams to meet the needs of new and existing partners. The role includes all aspects of sales, relationship management, and industry networking. You will work collaboratively as part of the broader OpenLearning Teams to deliver against the company targets, contributing to the continuous improvement processes, and extension into new products and services. Accountabilities: Engage proactively with potential clients and partners. Manage an existing portfolio of clients and partners, identifying their priorities and needs to offer effective solutions. Serve as the voice of clients, communicating their product and business needs to stakeholders. Develop and implement account management plans to enhance client retention, drive revenue growth, and increase gross profit. Collaborate with Sales, Marketing, Finance, Learning Services, and Operations teams on account management strategies to optimize retention and revenue growth. Understand the characteristics of ideal customers and their relationship to our products. Identify emerging markets, market shifts, and stay informed about new products and competition status. Requirements 3-5 years of experience in sales or account management, preferably in EdTech or the Education, training, corporate learning, and lifelong learning sectors. Experience in the training sector Proven experience in increasing client revenue, consultative negotiation, and creative problem-solving. Client-focused with excellent customer success and relationship management skills. Exceptional attention to detail, strong time management and organisational skills. Excellent verbal and written communication skills. Proactive in driving outcomes, able to work independently. Ability to work effectively as part of a team. Pay: Php34,500.00 - Php54,000.00 per month Experience: EdTech: 1 year (Required) Education Sector: 1 year (Required) Work Location: Remote
OPENLEARNING GLOBAL (M) SDN BHD
