Process Improvement Associate (IE)

Job Description

The Process Improvement Associate supports the review, documentation, and improvement of business processes and workflows. This role works with different departments to help make daily operations more organized, efficient, and consistent. The position will assist in developing process documentation, improving workflows, supporting business systems, and identifying practical ways to improve productivity and efficiency. Key Responsibilities Review existing processes and identify opportunities for improvement and standardization. Assist in developing and updating workflows, procedures, and work instructions. Prepare and maintain process maps, SOPs, and other process-related documents. Support the implementation and improvement of internal business systems and digital workflows. Assist in using digital tools and automation to improve work efficiency. Coordinate with different departments on process improvement activities and operational requirements. Help monitor process performance and identify areas that may need improvement. Participate in projects aimed at improving operational efficiency and work processes. Assist in preparing documents and records needed for internal reviews, audits, and compliance activities. Help ensure that processes and documentation are organized, updated, and aligned with business requirements. Perform other related tasks that may be assigned to support process improvement initiatives. Qualifications Bachelor’s degree in Industrial Engineering or a related field. Experience in process improvement, operations, systems, or workflow development is an advantage. Familiarity with process mapping, workflow analysis, and continuous improvement concepts. Experience working with digital tools or business systems is an advantage. Knowledge of automation, data tools, or AI-enabled applications is a plus. Strong analytical, organizational, and problem-solving skills. Ability to understand processes and translate them into clear and practical documentation. Good communication and interpersonal skills. Able to work effectively with different departments and team members. Willingness to learn company-specific systems, processes, and procedures. Candidates based in Cagayan de Oro City or Misamis Oriental are preferred but is not required. Benefits Health insurance Opportunities for promotion Work from home Application Question(s): Did you receive any academic achievements or merit awards in high school or college? If yes, what were these? How many years of experience do you have in Process Improvement or creation of SOPs? Do you have any background in a Payroll, Accounting or HRIS Solution? Work Location: Remote