Sales Engineer

Job Description

The Sales Engineer is responsible for supporting sales growth and customer engagement for generator sets and power solutions in the Philippines. The role focuses on identifying sales opportunities, understanding customer requirements, preparing technical and commercial proposals, and supporting projects from initial enquiry through to order execution. The position works closely with customers, contractors, consultants, channel partners, and internal technical teams to deliver suitable solutions. Key Responsibilities Key Account Development: Identify and develop new sales opportunities for generator sets and power solutions across the Philippines. Support the Sales Manager in developing existing accounts and expanding business opportunities. Follow up on sales leads, enquiries, quotations, and project opportunities to achieve sales targets. Conduct market research to identify potential customers, projects, applications, and business opportunities. Customer Relationship Management: Build and maintain positive working relationships with customers, contractors, consultants, dealers/distributors, and other business partners. Understand customer requirements and provide timely responses to product and technical enquiries. Support the Sales Manager in customer meetings, presentations, site visits, and project discussions. Follow up with customers regularly to ensure smooth communication and timely resolution of issues. Technical & Project Support: Engage with customers, consultants, contractors, and project stakeholders to understand power requirements and generator set applications. Recommend suitable generator set configurations and solutions based on customer and project requirements. Work closely with internal technical and application teams to develop appropriate solutions. Assist with technical submissions, product specifications, tender documents, and other project-related documentation. Conduct site visits when required to better understand project requirements and applications. Quotation & Proposal Management: Prepare and manage quotations, commercial proposals, tenders, and sales documentation in collaboration with internal teams. Review customer requirements, project scope, technical specifications, and commercial conditions to support accurate and competitive proposals. Coordinate with internal teams to ensure quotations are aligned with product capabilities, pricing policies, delivery requirements, and customer expectations. Follow up on submitted quotations and proposals to support successful order conversion. Order & Project Coordination: Support the Sales Manager in coordinating customer orders from quotation through to delivery and project completion. Liaise with internal Sales, Technical, Operations, and Service teams to ensure smooth order execution. Monitor project progress, delivery schedules, and customer requirements, escalating issues where necessary. Assist in resolving technical, commercial, or delivery-related issues to maintain customer satisfaction. Cross-Functional Collaboration: Work closely with Sales, Marketing, Technical, and Service teams to support customer and project requirements. Provide feedback on customer needs, competitor activities, pricing, and market developments. Assist in product presentations, customer events, training sessions, and other sales and marketing activities. Support the team in developing the company's presence and customer network in the Philippines. Requirements Bachelor’s degree or above in Business, Marketing, Engineering or related field. Minimum 1–3 years of experience in sales engineering, business development, or related roles. Experience in generator sets, power generation, electrical or industrial equipment, or related industries is highly preferred. Good understanding of generator sets, back up power supply, or related power generation solutions is preferred. Strong communication, presentation and, and customer engagement skills. Good analytical and problem-solving abilities with attention to detail. Ability to prepare quotations, proposals, technical documents, and presentations. Self-motivated, proactive, results-oriented, and willing to learn. Able to work effectively both independently and as part of a cross-functional team. Fluent in English to effectively communicate with customers, partners, consultants, contractors, and internal stakeholders. Willingness to travel within the Philippines and internationally when required.