CPH Group
(Remote)| Working Australian business hours (8:00 AM–4:30 PM) About CPH Group Join a leading supplier in the Signage and Wide Format print industry. We value Glass Half Full, Get Stuff Done, Continuous Improvement, and Total Ownership . What You’ll Do Enter sales orders & proposals accurately in NetSuite ERP . Manage customer cases & product returns via case management, ensuring timely resolutions. Respond to customer emails & web chats promptly and professionally. Log call notes and all customer interactions in our CRM . Support BDMs with data entry , proposals, and task completion. Produce and export Excel reports ; determine material yield (good numeracy required). Collaborate cross‑functionally and follow company policies, while continuously improving knowledge of products and processes. What You Bring Exceptional English (written & verbal) and a high attention to detail. Proven experience in order entry / admin support , ideally using NetSuite or similar ERP/CRM. Strong time management; calm under pressure; team‑oriented mindset. Proficient in Microsoft Office (Excel, Outlook, Word) . Reliable internet with a backup connection ; able to work Australian business hours. Equipment Requirements Windows PC , headset , and speedy internet. Attach your speed test result from speedtest.net with your application. Quiet, professional workspace. KPIs / Performance Orders entered within 1 hour of arrival. Returns processed within 24 hours . Customer proposals and emails sent accurately within 1 hour . BDM data entries completed by COB . Compensation & Benefits (if applicable) 47,000 PHP/month (paid bi‑weekly). 15 paid holidays , 5 paid sick days , 13 paid Australian public holidays . Office 365 account provided. Application Process Shortlisted candidates will submit a 2‑minute video explaining why they’re the best fit for this role. Ready to take ownership and grow with a supportive, fast‑paced team? Apply today by sending your resume and a short video introducing yourself to taiha@cphgroup.com.au. Learn more: www.cphgroup.com.au
CPH Group
