Global Virtuoso
Position Summary Anatomy IT, LLC (Anatomy IT) is a private equity backed portfolio company of Atlantic Street Capital. Anatomy IT is a healthcare focused IT Managed Services Provider in the United States. The company has grown rapidly through both organic expansion and the acquisition of other Managed Service Providers Duties \& Responsibilities Monitor and track overdue accounts to ensure timely collection of outstanding balances. Initiate and manage collection activities; work directly with clients to resolve discrepancies related to past-due amounts, billing issues, and payment inquiries. Identify issues contributing to account delinquency and collaborate with cross-functional Account Managers and management to develop resolution strategies. Prepare and analyze weekly aging reports detailing unpaid invoice balances and systematically track the status of all collection efforts. Prepare and distribute regular payment reminders and account statements to clients. Prepare, post, verify, and accurately record customer payments and transactions in the accounting system. Manage and maintain the client payment portal, including onboarding clients, updating account information, troubleshooting access or transaction issues, and ensuring accurate payment processing. Manage and maintain the accounting and billing inquiry board, ensuring timely review, response, and resolution of client inquiries related to invoicing, payments, and account discrepancies. Contribute to the annual audit process by providing required documentation and supporting schedules. Create, maintain, and reconcile client service agreements to ensure billing accuracy and compliance. Perform other duties assigned by management Education \& Work Background 2-3 years experience in collections, customer service, or call center environment Strong verbal and written communication skills Good listening skills with ability to document client interactions Basic math and accounting knowledge Proficient in CRM systems and Microsoft Office (Excel, Outlook) Strong time management, organization, and attention to detail Able to handle difficult interactions professionally Ability to work independently and within a team Intermediate to advanced Excel skills (including formulas) Experience in AR / Order-to-Cash processes or system implementations is an advantage Bachelor’s degree in accounting or related field Experience in accounting/finance, preferably in AR transactions Strong analytical and problem-solving skills, with good judgment on escalation Adaptable in fast-paced environments and able to meet deadlines Process-oriented with ability to follow structured, compliant workflows Pay: Php35,000\.00 - Php45,000\.00 per month Benefits Company Christmas gift Company events Health insurance Life insurance Opportunities for promotion Work from home Work Location: Remote
Global Virtuoso
