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Job title: Scheduling Assistant Type of employment: Part-time (Remote) Shift Schedule: 12:00 PM - 4:00PM Atlantic time A fast-paced Scheduling Assistant role responsible for booking and confirming physician appointments while supporting smooth daily flow in a dynamic ophthalmology clinic. You'll manage multiple physician schedules, communicate clearly with patients, and keep schedules accurate and up to date using clinic systems. About the Employer: The client has an ophthalmology-focused clinic that provides specialized eye care services and supports patients through physician-led eye health appointments. Company core values: Patient-first care Professionalism \& confidentiality Efficiency \& reliability Teamwork Continuous improvement Objective of this role: Maintain accurate schedules for multiple physicians with minimal errors or gaps Ensure appointments are confirmed, and patients are properly informed Support a smooth daily clinic flow by staying organized and responsive Learn and use clinic tools efficiently (EMR \+ Weave VoIP) while meeting scheduling volume demands Responsibilities Book physician appointments accurately and efficiently Confirm upcoming appointments and manage schedule changes (reschedules/cancellations) Maintain real-time schedule accuracy across multiple physician calendars Communicate clearly with patients regarding appointment times and next steps Use EMR and clinic scheduling tools to document appointment details correctly Handle calls through the Weave VoIP system and route messages appropriately Stay flexible and responsive to rapid changes in a busy clinic environment Support the team with scheduling-related admin tasks as needed Required skills and qualifications: Demonstrated experience booking and confirming high-volume appointments Comfortable working in a fast-paced, changing environment Computer savvy with strong attention to detail and accuracy Flexible, dynamic, and able to handle multiple physician schedules simultaneously Clear communication and professional phone etiquette Willingness and ability to learn EMR and Weave VoIP quickly (training provided) Industry experience required (medical clinic setting, ideally ophthalmology or specialist practice) Preferred skills and qualifications Prior experience scheduling for multiple providers Experience using an EMR system and VoIP/call management tools Familiarity with ophthalmology clinic flow and appointment types Work Location: Remote
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