Insurance VA (P&C)

Job Description

Location: Work from Home Type of Employment: Full-time Work Shift: US Business Hours (may include weekends depending on operations) About Us OurAssistants connects businesses with top-tier Virtual Assistants (VAs) to streamline operations and enhance productivity. We specialize in matching skilled professionals to various industries, ensuring a seamless remote work experience. Join us and be part of a dynamic team that values excellence and innovation. Learn more at ourassistants.com. About The Role We are looking for an experienced Insurance Virtual Assistant with hands-on experience managing the end-to-end insurance process . The ideal candidate is detail-oriented, organized, and confident handling insurance tasks from policy quoting through policy servicing. Responsibilities Process new insurance applications and policy renewals Prepare and send insurance quotes Handle policy endorsements, cancellations, and reinstatements Process certificates of insurance (COIs) and other insurance documents Follow up with clients, carriers, and underwriters Maintain accurate client records and update agency management systems Respond to client inquiries via phone and email Assist with billing, payments, and policy documentation Ensure all tasks are completed accurately and within deadlines Requirements At least 2 years of experience as an Insurance Virtual Assistant or Insurance Customer Support Representative Experience handling the end-to-end insurance process (required) Experience working with US-based insurance agencies or brokers Strong understanding of Personal Lines and/or Commercial Lines insurance Must have experience using insurance agency management systems (EZLynx, AMS360, Applied Epic, HawkSoft, or similar) Excellent written and verbal English communication skills Strong attention to detail and organizational skills Ability to work independently in a fast-paced environment Preferred Experience Property & Casualty (P&C) insurance Quoting, policy servicing, renewals, endorsements, and certificates of insurance Customer service and administrative support in the insurance industry Compensation and Benefits Competitive salary based on experience Permanent remote work setup Training and development opportunities Fast-paced and team-oriented work environment Pay: Php70,000.00 - Php90,000.00 per month Benefits Work from home Application Question(s): How many years of experience do you have working with US-based insurance agencies or brokers? What insurance process have you handled? Work Location: Remote